Last updated: September 2026
Artsy Floors respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit artsyfloors.in, contact us or request information about our services.
1. Who We Are
Trading name: Artsy Floors
Legal entity: [INSERT LEGAL BUSINESS NAME]
Address: [INSERT ADDRESS]
Email: [INSERT EMAIL]
Telephone / WhatsApp: [INSERT NUMBER]
Artsy Floors provides metallic epoxy flooring and related services in India.
2. Information We May Collect
When you use our website or contact us, we may collect information such as:
- your name;
- telephone number;
- WhatsApp number;
- email address;
- city or project location;
- property or project type;
- approximate floor area;
- expected project date;
- information about your flooring requirements;
- photographs, drawings or documents you voluntarily upload;
- messages and correspondence; and
- technical information associated with your website visit.
We only request information reasonably relevant to responding to your enquiry or providing our services.
3. How We Collect Information
Information may be collected when you:
- complete a website enquiry form;
- request a quotation;
- contact us through WhatsApp;
- telephone us;
- send us an email;
- communicate through social media;
- upload project photographs or drawings; or
- interact with our website.
Certain technical information may also be collected automatically through cookies, analytics technologies or server logs.
4. How We Use Your Information
We may use your personal information to:
- respond to enquiries;
- prepare quotations;
- discuss your flooring project;
- arrange consultations or site visits;
- provide requested services;
- communicate regarding an ongoing project;
- provide customer support;
- improve our website and services;
- understand how visitors use our website;
- maintain appropriate business records;
- prevent misuse or security problems; and
- comply with applicable legal obligations.
We will not use personal information for unrelated purposes without an appropriate basis or consent where required.
5. WhatsApp
Our website may include buttons allowing visitors to contact Artsy Floors through WhatsApp.
When you choose to communicate through WhatsApp, information you provide through that service will also be processed according to WhatsApp’s own terms and privacy practices.
You are not required to use WhatsApp and may contact us through other available channels.
6. Cookies and Analytics
Artsyfloors.in may use cookies and similar technologies to operate the website, remember preferences, measure website performance and understand visitor behaviour.
We may use third-party analytics or advertising technologies such as Google Analytics, Google Ads or Meta technologies if these are implemented on the website.
Where legally required, visitors will be provided with appropriate information or choices regarding non-essential cookies.
7. Sharing Personal Information
We do not sell personal information.
We may share information with trusted service providers where reasonably necessary to operate our business, such as:
- website hosting providers;
- website administrators;
- email providers;
- CRM systems;
- analytics providers;
- payment providers, where applicable;
- contractors involved in a customer’s project; and
- professional advisers.
Such information should only be shared to the extent reasonably necessary for the relevant service.
Information may also be disclosed where required by law or a lawful request from a competent authority.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including customer communication, project administration, accounting, warranty records and applicable legal requirements.
Information that is no longer reasonably required should be deleted or anonymised where appropriate.
10. Your Choices and Rights
Subject to applicable Indian law, you may contact Artsy Floors regarding personal information associated with you, including requests relating to correction, updating, deletion or withdrawal of consent where applicable.
Requests can be sent to:
[INSERT PRIVACY/CONTACT EMAIL]
We may need to verify your identity before processing certain requests.
11. Marketing Communications
If Artsy Floors sends promotional email or other direct marketing communications, recipients may request to stop receiving them.
Operational communications relating to quotations, appointments, installations, payments, warranties or existing customer relationships may still be sent where necessary.
12. Photographs of Completed Projects
Artsy Floors may wish to photograph completed installations for its portfolio, website, social media or marketing.
Where photographs could identify a private residence, customer or other personal information, appropriate permission should be obtained before publication.
Customers may contact us if they have questions regarding the use of photographs of their project.
13. Children’s Privacy
Our services are not specifically directed at children.
We do not knowingly seek to collect personal information from children through the website for marketing purposes.
14. External Websites
Artsyfloors.in may link to external websites or services.
We are not responsible for the privacy practices of those third parties. Visitors should review the privacy information provided by the relevant service.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business practices, technology or legal requirements.
The current version will always be published on artsyfloors.in with its latest revision date.
16. Contact Us
For questions, requests or concerns regarding this Privacy Policy or your personal information, contact:
Artsy Floors
[LEGAL BUSINESS NAME]
[ADDRESS]
[EMAIL]
[PHONE / WHATSAPP]